Dear guests,
Please note that Grand Santerra Spa has two different locations: one dedicated for families with children, and one dedicated for adults.
Therefore people under 14 years have ACCESS to the Grand Santerra Spa Kids Friendly, accompanied by at least one adult.
People over 14 have access to both locations.
Hotel guests have free access to Grand Santerra Spa – pools, saunas area.
Advance booking is required for non hotel guest by phone at 0790307120 or by e-mail at: spa@balvanyosresort.ro.
Access is for 3 hours in thermal area: pools, hydromassage, saunas, steam bath, salt room.
The entrance fee includes the towel rental, and for towels received at the Spa reception, a guarantee fee of 50 lei is charged.
Sunbed usage rules: please do not occupy the sunbeds if you are not using them and if you are not in the pool area.
We reserve the right to release sunbeds that are not used for 30 minutes.
